Steve Viscelli
Associate Professor of Practice
University of Pennsylvania
Faculty Fellow
Kleinman Center for Energy Policy
Amazon Delivery Job Project
I'm working on a project about how Amazon is using technology and subcontracting to deliver packages. I am interviewing delivery workers at USPS, UPS, FedEx, Amazon Flex and Amazon DSPs (Delivery Service Partners - essentially a franchise within the Amazon delivery system). I'm comparing the way drivers work at each company and how they think about their jobs.
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The project is funded by grants from the Alfred P. Sloan Foundation and the Washington Center for Equitable Growth and intended to contribute to both academic and policy debates.
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The experiences of drivers themselves is the foundation of the project, but I am interested in all perspectives. So far I've interviewed about 130 drivers. If you're a package delivery driver, manager (UPS, Amazon, FedEx or USPS) or an owner (DSP or FedEx) and would like to participate, contact me at steveviscelli1 @ gmail.com.
Interviews are anonymous, one hour long, and compensated with a $75 gift card. You don't have to be very experienced to contribute, even drivers new to the work are welcome.
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Check back here for updates as the project progresses.